1. What is Saleslift Prospector for Freshsales?


Saleslift Prospector for Freshsales is a Chrome extension that works on your Freshsales CRM account. The extension can be used to search and import leads, contacts and accounts to your CRM account.


2. How does it work?


Once installed, you will have to register/login with your Saleslift account and provide your Freshsales account details like domain and API key. After logging in to the extension, you will be able to search and import leads, contacts and accounts.


3. Why is the Freshsales API key required during sign up/login?


We require the API key to so that the contacts/leads and accounts purchased from Saleslift can be imported to your Freshsales CRM. This happens via the Freshsales API which required the API key.


4. How much does it cost?


Saleslift Prospector comes with two plans - Forever Free plan which has unlimited access to over 1 Million accounts and up to 10 business contacts every month and a paid plan at $25 per month which has unlimited access to over 1 Million accounts and up to 50 Business contacts every month. For a custom plan, please contact us at enterprise@saleslift.io.


5. What are similar contacts/accounts?


Saleslift Prospector analyzes the accounts and contacts in your Freshsales CRM and the contacts/accounts you purchase with Saleslift. Based on the analysis, our predictive analytics engine recommends you with a list of accounts and contacts which you can use as prospects. By doing this, you can save tons of time doing the analysis and research on identifying your next prospect.

6. What is email confidence level?


Every email address we have on Saleslift has a confidence level which indicates the validity of the email address. An email with high confidence indicates that we are 100% confident of the validity of the email. Emails with medium confidence indicates that we are not 100% sure about the validity of the email, but based on the emails of other contacts in that company, we believe this is the right email.

7. What if the email purchased from Saleslift is invalid?


Data quality is very important and we strive hard to give our users valid data. If an email with high confidence turns out to be invalid, please write to us at support@saleslift.io and we will offer 100% credits refund for every invalid email address.


8. Is my data secure?


Our servers are hosted on highly secure Amazon AWS servers. We never share your data  with anybody and will not contact your customers/leads.


9. How to cancel my account?


You can cancel your account by writing to us at support@saleslift.io. If you are on a paid plan, the features will continue to work till the end of current billing cycle and you will not be charged once the current billing cycle ends.